Privacy Policy

This privacy policy describes how Australian Speech & Phonetics College collects, uses, and protects personal information provided by users of our site and services. We are committed to safeguarding your privacy and handling your data in a transparent and lawful manner, in accordance with applicable data protection laws, including the principles of the General Data Protection Regulation (GDPR) and Australian privacy legislation.

Information We Collect

We collect information that you directly provide to us when you interact with our online platform. This includes information you submit when you register for an account, enrol in a course or workshop, make a purchase, fill out forms, participate in surveys, or communicate with us. The types of personal information we may collect include your name, contact details (such as postal address), and payment information.

We may also collect information automatically as you navigate through our site. This information may include your IP address, browser type, operating system, referral source, pages viewed, and timestamps. This data helps us understand how users interact with our site and improve our services.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services, including:

To process your registration and manage your account.
To enrol you in courses, workshops, or programs and facilitate your participation.
To process your payments and fulfil your orders.
To provide you with information about courses, services, and updates you have requested or that we believe may be of interest to you.
To communicate with you regarding your account, transactions, and inquiries.
To operate, maintain, and improve the functionality and user experience of our site.
To detect and prevent fraud and other illegal activities.
To comply with legal obligations and protect our legal rights.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in limited circumstances:

With third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and email delivery. These providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
When required by law or legal process, such as in response to a court order or a government request.
To protect our rights, property, or safety, or the rights, property, or safety of others.
In connection with a business transfer, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include the right to access, correct, update, or request deletion of your information. You may also have the right to object to certain processing activities or request restrictions on how your data is processed. To exercise these rights, please contact us using the contact information provided below.

Data Retention

We retain your personal information for as long as necessary to provide the services you have requested, for legitimate business purposes, and to comply with our legal obligations. When your information is no longer needed, we will securely delete or anonymise it.

Cookies and Similar Technologies

Our site may use cookies and similar technologies to enhance your browsing experience, analyse site usage, and support our marketing efforts. Cookies are small text files stored on your device. You can control or refuse cookies through your browser settings, but this may affect the functionality of our site.

International Data Transfers

As a global service, we may transfer and process your information in countries outside of your country of residence. We will take steps to ensure that any such transfers comply with applicable data protection laws and that your data is treated securely and in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the updated policy will be effective immediately upon posting.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, you may contact us by postal mail at:

Australian Speech & Phonetics College
120 Collins Street, Level 5
Melbourne, Victoria, 3000
Australia